Crewing Controller
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
We require a dynamic and self-motivated individual to fulfil the role of Crewing Controller. The role based within our Operations Control team at London Stansted Airport will support the airlines mixed aircraft fleet operating cargo, private charter and sub-charter services around the globe and around the clock.
Responsibilities
- Ensuring a timely flight watch of Crew, including keeping the N-OC system updated with duty changes
- Ensuring all Crew are "legal" in accordance with the Company Flight Time Limitations scheme, considering any Operational impact of on the day of operations
- Making changes to rosters (Day 0 to +72 hours) to ensure Operational integrity and any on-the-day issues are appropriately considered
- Matching crew and aircraft availability to ensure efficient use of crew and to maximize commercial opportunities and deliver our famous “go-now” product
- Booking and management of crew transport and hotel accommodation requirements
- Management of rostered Crew Training duties to ensure crew operate legally and within the company training programme
- Working alongside the Operations Controller on Operational troubleshooting and programme management
Experience / Profile
- A dynamic, self motivated individual who can keep a calm head working within a fast paced operations department
- Excellent communicator, who can engage with individuals from all levels within the business and with other external parties
- A problem solver, who relishes a challenge and tackles it head on and is able to capitalise on commercial opportunities
- Previous experience in a fast paced operational environment is preferable
- Computer literate, able to pick up new systems quickly. Previous systems experience is preferable
- A knowledge of FTL / EASA and operational procedures is desirable
- UKOMA Operations Training or equivalent is preferable.
- Right to live and work in the UK
- Ability to provide information to enable five year referencing
On the job training will be given on all operational, management and crewing specific software as well as familiarisation with all other aspects of the operation.
This position involves working in a team on a 12 hour shift basis and will include weekends and public holidays.
The Company
We are an independent UK charter airline established in 1988, with a subsidiary office in Malta established in 2021. The Company is led by aviation experts with a wealth of knowledge and experience. Our broad customer base includes clients from some of the world’s leading companies, airlines, tour operators, sports teams, film production companies, music tour management firms, government bodies and cargo operators.
Operating globally, our work ranges from domestic routes to transatlantic flights, to multi-stop around the world tours. What we do changes almost daily, making the flexibility and commitment of all our staff paramount to our success and ongoing longevity.
Our Values
At Titan Airways we have spent over a third of a century delivering everything that we promise, and more. Whilst other charter airlines have been and gone, we have continually and passionately delivered a high standard of service and punctuality to our clients, and this is the core reason why clients from around the globe come back time and time again.
Along the way, we have won industry awards and accolades, however our greatest satisfaction will always be the knowledge that we have continued to exceed our customers’ expectations.
Our staff have always been the key to our success. We are operational 24 hours a day, 365 days a year. Our customers are supported around the clock by our in-house operations, management and technical teams and our flight crews, whose skill and attention to detail ensure the highest standards of care.
We are a privately owned company, with core family values where you are a known individual and actively encouraged to make a difference, whilst adding value and success to the business. Join us and work with friends not strangers!
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