Operations Controller
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
We are looking for an Operations Controller to join our fast paced and dynamic team. Reporting to the Operations Control Manager and working around the clock on a 12-hour day and night shift pattern, our Controllers manage and support our fleet of narrow and wide body Airbus aircraft operating around the globe.
Responsibilities:
- Ensuring a timely flight watch of the Titan Airways fleet.
- Operational troubleshooting and programme management.
- Flight planning and dispatch of all flights – including ETOPS flights.
- Filing of ATC flight plans and liaison with flow management centres.
- Proactive weather and NOTAM checking before company operations.
- Ensuring all operations follow the Company Flight Time Limitations scheme (FTL), considering any operational impact on the day of operation.
- Pre-flight briefing of Crew on the operations they are to undertake, including notifying flying staff of any potential hazard to safety.
- Communications to internal and external parties and customers when significant events are anticipated or experienced.
- Escalation of issues in a timely fashion where input is required by other departments or organisations.
- Ensuring that, in the case of an emergency, procedures (as laid down in the Emergency Response Manual) are initiated.
- Out of hours co-ordinating and arranging ground handling, fuel, permits, hotels and transport.
- Out of hours management of Crews daily rosters, covering sickness and roster disruption, ensuring adherence to the FTL scheme and avoiding violations.
The following requirements are essential for this role:
- 1 year experience within an Airline Operations Department or Handling Company.
- Ability to work 12-hour shifts at our Head Office at London Stansted (mix of day and night shifts).
- Computer literate, proficient in Microsoft Office Suite.
- Ability to provide information to enable five-year referencing.
- This role would ideally suit someone who is proactive and organised with a calm approach to work.
- Applications for this role must be 21 years and over (IOSA Ref)
- Right to live and work in the UK (Pre-settled, settled status share code or citizenship application will be required if shortlisted to interview). Workplace sponsorship may be available.
Additional desirable requirements:
- Previous experience of both Cargo and Passenger Operations
- Has completed a formal Aviation Training Course
Interviews, for those shortlisted will be held in the Stansted area on 4th February 2025.
This role requires access to operationally sensitive information and occasional airside access. Applicants will be required to successfully undergo background checking to BPSS level (including identity checks, right to work, criminal records check and 5-year employment history).
The Company
We are an independent UK charter airline established in 1988, with a subsidiary office in Malta established in 2021. The Company is led by aviation experts with a wealth of knowledge and experience. Our broad customer base includes clients from some of the world’s leading companies, airlines, tour operators, sports teams, film production companies, music tour management firms, government bodies and cargo operators.
Operating globally, our work ranges from domestic routes to transatlantic flights, to multi-stop around the world tours. What we do changes almost daily, making the flexibility and commitment of all our staff paramount to our success and ongoing longevity.
Our Values
At Titan Airways we have spent over a third of a century delivering everything that we promise, and more. Whilst other charter airlines have been and gone, we have continually and passionately delivered a high standard of service and punctuality to our clients, and this is the core reason why clients from around the globe come back time and time again.
Along the way, we have won industry awards and accolades, however our greatest satisfaction will always be the knowledge that we have continued to exceed our customers’ expectations.
Our staff have always been the key to our success. We are operational 24 hours a day, 365 days a year. Our customers are supported around the clock by our in-house operations, management and technical teams and our flight crews, whose skill and attention to detail ensure the highest standards of care.
We are a privately owned company, with core family values where you are a known individual and actively encouraged to make a difference, whilst adding value and success to the business. Join us and work with friends not strangers!
The Gallery
Documents
Alternatively, please sign in with...
Published
Not PublishedClosing
in X days